Privacy

1. General

This Privacy Policy applies to personal data (hereinafter referred to as ‘data’) that we collect about you for the purpose of providing you with the services we offer. By using our website or providing us with your data when using one of our online forms, you agree to the practices described in this Privacy Policy. If you do not agree to the provisions of this Policy, you should refrain from using our website and from providing us with your data. In this case, you nevertheless accept that you will not be able to benefit from the full range of services and other advantages offered by jarvislgg.be.

2. Contact details of the data controller

Jarvis is responsible for processing the personal data (hereinafter “data”) that you provide to us directly via our website: jarvislgg.be.

3. What data do we collect, for what purpose and on what legal basis?

This comprises data that you provide to us, on the one hand, via the forms available on the Jarvis website and, on the other hand, via cookies placed by us or, more generally, by third-party services.

3.1. ‘Contact us’ form

The purpose of this form is to enable our managers or their data processors to respond to the enquiry for which you have completed the form, in particular in response to your message entered in the designated field. The data is retained and processed solely for the purposes of the contact established.

The legal basis for this processing is your consent.

3.2. Cookie Management

This website uses cookies. The cookies used on this site are strictly limited to technical purposes and, optionally, for audience measurement purposes.

A cookie is a small file sent along with a website’s pages and stored by your browser on the hard drive of your computer, tablet or mobile phone. The information it contains may be sent back to the website’s servers during a subsequent visit, thereby enabling the website’s operator to track the user’s activity.

It should be noted that the term ‘cookies’ also encompasses any other technical tracking methods, such as ‘scripts’ in general. A script is a fragment of programming code used to make a website function interactively. Finally, ‘web beacons’, ‘tracking pixels’ or ‘social media cookies’ are also forms of cookies.

Cookies enable content to be personalised and provide features necessary for the proper functioning of a website, such as managing a shopping basket or remembering a language preference, for example.

3.2.1 Technical cookies

We use certain cookies to remember your settings and preferences, such as your chosen language. These cookies are essential for the website to function properly and cannot be disabled.

3.2.2 Audience measurement cookies

We use these to analyse and improve the website’s audience figures using Google Analytics. This tool collects, for example, your IP address when you log in, the date and time you accessed the website, the pages viewed, the type of browser used, and the platform and/or operating system used.

The legal basis for this processing is your consent.

You may amend or withdraw your consent at any time by managing your preferences via the cookie bar or by clicking on the ‘Cookie Management’ button in the bottom right-hand corner of the jarvislgg.be website

3.2.3. List of cookies used on this website:

Name	Provider	Purpose	Retention period	Type
_ga_ga_8YGGYW3R7D	Google	Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the user across devices and marketing channels.	2 years 2 years	Pixel Tracker
cookieyes-consent	CookieYes	Used to configure the use of cookies on the device.	1 year
pll_language	Polylang	Used to ensure the multilingual section of the website functions correctly.	1 year

4. How long do we retain your data?

We will retain your data for as long as is necessary for the purposes for which it was collected, and in accordance with current legislation.

5. To whom may your data be disclosed?

Your data may be disclosed to other companies belonging to Jarvis for the purposes set out above.

Your data may also be disclosed to Jarvis’s partners for marketing purposes, but only if you have given your express consent to such disclosure.

In the course of providing our services, particularly for marketing purposes, we may need to outsource some or all of our tasks to technical data processors with whom we have contractual agreements.

Jarvis requires its subcontractors to comply with data protection legislation and to provide sufficient guarantees regarding the implementation of appropriate technical and organisational measures, so that the processing meets the requirements of applicable data protection legislation and safeguards your rights.

We do not sell or disclose, in any way whatsoever, the data we collect about you to third parties.

In certain circumstances, our website and apps will provide you with plugins from various social media platforms. If you choose to interact with a social media site such as Facebook or Twitter, your activity on our site or via our apps will also be visible on that social media platform. Please read the privacy policies of these social media platforms for detailed information on the collection and transfer of personal data, your rights, and how you can configure your privacy settings to your satisfaction.

6. What are your rights?

• Right of access: you have the right to access your data at any time, free of charge.
• Right to rectification: you have the right to request that incorrect data be corrected and that inappropriate or redundant data be deleted. Please note that you are responsible at all times for verifying the accuracy of the data you provide to us.
• Right to erasure: where you no longer wish your data to be processed and you meet the conditions for exercising the right to erasure, we will delete your data from our database.
• Right to data portability: where applicable, you shall also have the right to data portability in accordance with the conditions set out in the applicable data protection legislation.
• Right to object: you have the right to object to any use of your data for marketing purposes.
• Right to restriction of processing: finally, you have the right to request that Jarvis restrict the processing of your data, in accordance with applicable data protection legislation.

7. How can you exercise your rights?

By sending an email to hello@jarvislgg.be or a letter to the
Jarvis
head office at Chau. de Liège, 39
4460 Grâce-Hollogne
, Belgium

8. Information regarding children

As a general rule, we do not intentionally collect personal information relating to children under the age of 13. If we discover that we have inadvertently collected information about children under the age of 13, we will take steps to delete the information as soon as possible, unless we are required by applicable law to retain it.

Where we know that a child is over 13 years of age but is considered a minor under applicable law, we will obtain parental or guardian consent before using that child’s personal information.

9. Links to other websites and services

Our websites may contain links to third-party websites, and some of our services give you access to third-party services (such as social media platforms).

We have no control over how third-party websites and services process your personal information. We do not monitor third-party websites and services, and we are not responsible for these third-party websites and services or their privacy practices. Please read the privacy policies of any third-party websites or services that you access via our websites or services.

10. Security

We have developed appropriate technical and organisational security measures to prevent the destruction, loss, falsification, alteration, unauthorised access, accidental disclosure to third parties, and any other unauthorised processing of data.

11. Limitation of Liability

Jarvis’s liability shall be limited to direct damages, to the exclusion of any indirect damages. Jarvis shall under no circumstances be held liable for damages deemed to be indirect, such as, but not limited to, loss of data, financial or commercial loss, loss of profits, increased overheads or disruption to planning.

Furthermore, Jarvis shall not be held liable for any damage resulting from unlawful manipulation of the data by third parties (data theft, viruses, phishing or other cybercrimes).

We would also like to point out that links on the Website may contain hyperlinks and other references to other websites which we do not manage or control, and to which these provisions do not apply. We are not responsible for the content of such websites or for the offers, products and services provided by them. We therefore recommend that you read the privacy policies of each website you visit carefully, as these may differ from the present policy.

12. What happens in the event of a dispute?

If you believe that we are failing to fulfil any of our legal and/or contractual obligations, please contact us by sending an email to hello@jarvislgg.be

or by post to Chau’s
head office at de Liège, 39
, 4460 Grâce-Hollogne
, Belgium

We will do our utmost to respond to you as soon as possible.

Any claim, complaint or grievance may be submitted by sending an email to hello@jarvislgg.be

or by post to the registered office at
Jarvis
Chau. de Liège, 39
4460 Grâce-Hollogne
, Belgium

Should you not be satisfied with our response, you have the right to lodge a complaint with a supervisory authority.

The Belgian supervisory authority is
the DATA
PROTECTION AUTHORITY, Rue de la Presse 35
, 1000 Brussels

Email: contact@apd-gba.be

13. Applicable law and competent jurisdiction

These provisions shall be governed by, interpreted and enforced in accordance with Belgian law, which shall be the sole applicable law in the event of a dispute.

Any dispute which cannot be settled amicably within a period not exceeding one month from the date on which it arises, this period being subject to extension by mutual agreement, may be brought by the party acting with due diligence before the French-speaking courts and tribunals of the judicial district of Mons, which shall have exclusive jurisdiction.

14. Date of entry into force

This policy was drawn up and came into force on 12 October 2026. We reserve the right, at our sole discretion, to change, amend, add to or delete parts of this policy at any time.